Contents

Your first ten minutes

Everyone

From signing up to downloading your first client upload.

  1. 1Sign up and confirm your email address with the link we send you.
  2. 2Create a company: choose a company code (4–8 characters, it appears in every Lock link) and the name clients will see. See Creating a company.
  3. 3Create a Lock: menu ☰ → Create Lock, choose a password, and press Create lock. See Creating a Lock.
  4. 4Send the link: press the copy icon on the Lock’s card and paste the link into an email or message to your client.
  5. 5Wait for the upload: you get an email and a message under the bell when the client sends files.
  6. 6Unlock and download: open the Lock, enter its password, and press View on the upload. See Viewing and downloading files.

Tip: Press ? at any time to see the keyboard shortcuts, and h to come back to this manual.