Getting a colleague’s attention
Everyone
Ask one or more colleagues to look at an upload.
- 1On the upload card, open the ••• menu → Get someone’s attention.
- 2Tick one or more colleagues (type to find them).
- 3Add a note if helpful, e.g. “Can you check the passport scan before Friday?”. Leave out the client’s personal details: the note is emailed.
- 4Press Send (or Ctrl/⌘ + Enter).
They get an email and a pink request at the top of their messages. The company, Lock and upload are highlighted pink with @you until they press Done (on the card or in messages); then you are told.
